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Customers · Enterprise and multi-brand

An end-to-end platform you can
roll out one module at a time.

You already believe in consolidation. What you can't do is stop operating for eighteen months while it happens. Nova runs alongside your existing stack and replaces it in phases, on your timeline, with a defined rollback at every step.
Talk to our enterprise teamReview security
The real constraint

The problem was never the vision. It was the cutover.

What you want

One platform across every brand and location. One data model, so a question about labor cost has one answer. Every renewal that disappears is a contract, an integration, and a vendor relationship you stop maintaining.

What stops you

A simultaneous cutover across hundreds of locations puts revenue, staff training, and franchisee confidence at risk on the same weekend. So the safe answer has always been to change nothing, or to add one more vendor to the stack.

How enterprise deploys Nova

Every door is a front door.

There is no required order. Brands come in at whichever suite the business is asking for attention on, or wherever the contract calendar opens a window, and expand from there. All three are complete entry points, not stepping stones to a real one.
Digital
Mobile app, online ordering, loyalty, promotions, and payments. Guest-facing and measurable, with no change to what crews do on the line.
Mobile app, online ordering, loyalty, promotions, and payments. Guest-facing and measurable, with no change to what crews do on the line.
Front of house
POS, kiosk, handheld, kitchen display, Voice AI, and Vision AI. Piloted in one market, then staged at whatever pace your operations team sets.
Common when POS hardware is due for refresh, or when drive-thru and throughput are the pressure point.
Back office
Inventory, scheduling, labor, financial reporting, and supplier management. Usually the phase that retires the most subscriptions at once.
Common for multi-brand groups that need one reporting model before anything else, and where the vendor count is highest.
Not an entry point
AI across the stack
Voice, Vision, Reporting, Marketing, and Omni-channel AI run on whatever is already on the platform. Start with one suite and the AI works on that suite. Add the second and it sees across both. This is the part that gets better with every module you move, in whatever order you move them.

The order doesn't matter, because no step is an integration.

When you add a module to a legacy stack, you build another connector, another mapping, another thing that breaks at 2am, and the sequence matters enormously because each piece has to be wired to the last. On Nova, every module reads and writes to the same data layer. Whatever you add second is already connected to whatever you added first. That is why brands can enter at Digital, front of house, or back office and end up in the same place, and why each move is easier than the one before it instead of harder.
Enterprise requirements

What your architecture review will ask about.

Scale
Built to run thousands of locations across brands, regions, and franchise structures on one tenant model.
Offline operation
Stores keep taking orders when the connection drops, and sync automatically on reconnect. No lost transactions.
Availability and DR
AWS cloud-native with high availability and disaster recovery designed for continuous restaurant operations.
Security and compliance
SOC 2 Type II certified, with encryption in transit and at rest, role-based access control, and full audit logging.
Open APIs
REST APIs across the platform, so the systems you are keeping stay connected during and after the transition.
Franchise governance
Corporate standards, menu and pricing hierarchies, and per-location permissions that hold across a multi-brand estate.
Representative deployments

What phased consolidation looks like in practice.

Anonymized profiles, and deliberately three different entry points. Named references are available to qualified prospects during evaluation.
Digital-first
One digital platform in place of seven
Entered at Digital and replaced 7+ separate platforms across ordering, loyalty, promotions, and payments with a single system. The savings showed up twice: in the subscriptions that came off the books, and in the integration work nobody has to maintain anymore.
Entry point
Digital
Platforms replaced
7+
Front-of-house-first
Rebuilt the experience at the counter
Entered at front of house, moving POS, kiosk, handheld, and kitchen display onto Nova. The goal was not vendor count. It was a faster, cleaner experience for the crew working the line and the guest standing in front of them.
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Entry point
Front of house
Driver
Guest and crew experience
Digital + front of house
Two suites on Nova, their back office kept
Runs both Digital and front of house on Nova while keeping its existing back office, connected through Nova's open REST APIs. Consolidation where it helps, and no forced replacement of systems that already work.
Entry point
Digital + front of house
Back office
Retained, API-connected

Start with the phase that hurts most.

Bring us your contract renewal calendar and your current stack. We'll map which Nova modules replace what, in what order, and what each phase would take.
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