One platform across every brand and location. One data model, so a question about labor cost has one answer. Every renewal that disappears is a contract, an integration, and a vendor relationship you stop maintaining.
A simultaneous cutover across hundreds of locations puts revenue, staff training, and franchisee confidence at risk on the same weekend. So the safe answer has always been to change nothing, or to add one more vendor to the stack.
All your sales, labor, inventory, and financial reporting consolidated across every brand and location. Then let AI do the digging.
Where your existing terminals, printers, kiosks, handhelds, and KDS screens are supported and current-generation, Nova can run on them. We evaluate your hardware up front and reuse what qualifies, so you avoid a full rip-and-replace. Devices that are not supported are replaced with certified hardware.
Yes. Nova is SOC 2 Type II certified and processes payments through PCI DSS compliant processors. Web, mobile ordering, and kiosk are built to support ADA accessibility.
Nova's drive-thru AI takes orders conversationally using your live menu and pricing. It runs in hybrid mode, so you can turn it on or off per lane, or let it assist your team during peak periods.
Yes. Nova manages multiple brands, regions, and franchisees from one console, with menus, pricing, and permissions set per group, and reporting that rolls up across the whole system down to a single store.
Yes. Nova KMS runs on a touchscreen KDS or a fully configurable bump bar, so each station uses whatever is fastest for your team.
Nova's UI is built for speed and adoption. Layouts are customizable per role and concept, so training time is short and new hires are productive on day one.
Support is available 24/7 by in-product and web chat and by phone. Urgent, in-service issues follow a defined escalation path with SLAs, from frontline support to on-call engineering, and your Customer Success Manager stays in the loop.
