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Voice AI

Never miss an order. Never miss a guest.

Nova Voice AI answers calls, takes orders, powers drive-thru conversations, and helps restaurants serve more guests without adding labor. Available 24/7, multilingual, and fully connected to POS, KDS, loyalty, and guest profiles.
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Man wearing glasses and a beige jacket working on a laptop at a round wooden table in a cozy cafe, with a glass of coffee and a smartphone on the table, and a translucent overlay showing today's orders breakdown and AI accuracy at 64%.

Voice AI for drive-thru,
built for speed and accuracy.

Voice AI handles drive-thru conversations, captures orders, and keeps service moving during peak periods. It understands menu items, modifiers, and promotions while sending orders directly to POS and kitchen workflows in real time.

Faster order taking and improved lane throughput
Trained on your menu, modifiers, and promotions
Multilingual guest interactions
Direct integration with POS and kitchen operations
A man in a gray car at a fast-food drive-thru window with a menu board showing items like burgers, fries, drinks, chicken, salad, desserts, wraps, coffee, and pizza, while an audio player interface is overlaid in the top right.

Every guest question,
answered instantly.

Voice AI handles menu questions, store information, catering inquiries, promotions, loyalty questions, and other guest requests around the clock. Staff stay focused on service while guests get immediate answers.

Answers common guest questions 24/7
Supports promotions, loyalty, and menu inquiries
Escalates complex requests to restaurant staff
Delivers a consistent guest experience across locations
Young woman sitting on a couch holding a smartphone and looking at it, with a conversation overlay about Thanksgiving hours and reservation policy.

Built for enterprise operations.

Voice AI is designed for real-world restaurant environments. It handles routine interactions autonomously, escalates complex situations to staff, and provides complete visibility into every conversation and decision.

Human escalation for complex or uncertain interactions
Complete transcripts and conversation history
Configurable AI controls and confidence thresholds
Secure payment and compliance-ready workflows
Two women wearing aprons work together at a table with a laptop in a bright room with large windows; an overlay shows a dashboard with order IDs, AI accuracy percentages, handlers, and audio recording controls.
Why it matters
Every unanswered call is a missed opportunity to serve a guest. Voice AI helps restaurants capture more orders, answer guest questions, and stay available during peak periods, overnight, and when staff are focused on in-store operations.
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Other AI capabilities

AI at the core

AI built into every operation.
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AI Insights

Host, Server, Manager, Marketer
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AI Principles

Natural-language analytics
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See Voice AI running your restaurant.

Experience how Nova Voice AI handles phone ordering, drive-thru conversations, guest inquiries, and missed-call recovery while staying connected to your POS, kitchen, loyalty, and operations.
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