Each SKU includes everything listed at the price shown. Some restaurants will add hardware (terminals, printers, payment devices), SMS volume above the included 500/month, or one-time setup fees like payroll EIN ($750). Your final monthly cost depends on how much you ship - but the platform price doesn't change.

How does Nova AI Starter compare to a Toast Starter Kit?

Both let you "land" with low-friction digital. The difference: Nova AI Starter is AI-first out of the gate - every customer-facing surface (mobile app, online ordering, loyalty, marketing) has AI built in at $99/mo. Toast charges premium add-ons for similar AI capability.

Can I start on AI Starter and upgrade to Core or Growth later?

Yes - that's the design. Land with digital. Expand to front of house when you're ready to consolidate POS, KDS, kiosk and handhelds. Move to Growth when you want the full back office and Ops AI layer. No re-implementation between tiers.

Hardware is priced separately - purchase or rental. Stripe Reader M2 ($79 purchase / $3/mo rental), Stripe S700 ($429 / $15/mo), Epson and Citizen printers, KDS mounts, and more. Talk to sales for the full hardware catalog and bulk pricing.

What's the payment processing rate?

2.5% interchange-plus on card-present and online, with a minimum monthly volume of $15K. Next-day payout is +$19/mo. Gateway fee is $29/mo. Instant payout pricing available — talk to sales.

Do you have enterprise / multi-location pricing?

Yes - custom pricing for 25+ locations. Volume discounts, white-glove onboarding, dedicated success management, and procurement-ready agreements. Talk to sales.

What's actually included in "AI" at each tier?

AI Starter includes guest-facing AI - personalization, menu recommendations, loyalty offer generation, AI marketing copy. Core adds AI-driven upsell across the in-store stack. Growth adds the full Ops AI layer - real-time alerts, labor optimization, predictive forecasting, and Voice AI ordering.

Trust Center

Enterprise-grade security. Built into every layer of Nova.

Name: NOVA AI-Native Restaurant Platform
Brand: NOVA
Price: 99 USD
Availability: InStock

Nova helps restaurant operators run mission-critical operations with confidence. From security and privacy to compliance, reliability, and responsible AI, trust is built into the platform from day one.

Trust pillars

Security, privacy, and responsible AI.

Security

Nova is built with enterprise-grade security practices, encrypted data, secure infrastructure, role-based access controls, and continuous monitoring.

See security program

Responsible AI

Nova AI is designed to assist operators, not replace them. Human oversight, transparency, and accountability are built into every AI-powered workflow.

See AI principles

Privacy

Customer and guest data belongs to our customers. We protect data in transit and at rest and provide transparency into how information is stored and used.

See privacy policy

For procurement teams

Have a question we haven't answered here?

Nova maintains a dedicated security and compliance contact for enterprise buyers. Request our SIG / CAIQ, sub-processor list, or pen-testing summary.

Contact our security team

Run restaurant operations with confidence.

See how Nova brings security, privacy, reliability, and responsible AI into one platform built for modern restaurant operators.

Book a demo

Talk to sales