"Reporting showed us a dessert cart was better than a menu. That gave us an 18% increase in sales and $25,000 more in revenue. And that's just with desserts."
Oliver Lauche · CEO, Bayou Bistro
From one location to twelve
Bayou Bistro started as a single-location Cajun seafood concept. The founder ran Toast for POS, a separate digital ordering vendor, and a tangle of spreadsheets for menu and labor. Growth required a platform that could scale with them - without a six-month implementation between every new opening.
Nova ran the whole restaurant on day one
Mobile app, online ordering, loyalty, POS, KDS, online ordering with DSP integration, and AI Marketing - all on the same platform from the first new opening. New locations launched in days, not months. Menus updated in real time across every channel.
The dessert cart insight
Reporting AI surfaced a pattern in the order data that the team had never thought to look for: when desserts were presented on a cart rather than the printed menu, attach rate jumped 18% and average ticket lifted measurably. The CEO didn't ask the question - the AI surfaced it from cross-channel order data.
Stacking insights into a growth engine
Beyond the dessert cart story, AI-driven upsell at the kiosk added another 7.4% to average ticket. AI Marketing generated lifecycle campaigns from unified guest data. By location 12, the operator had a playbook that could replicate across regions without re-implementing technology.
See what Nova would consolidate in your stack.
20-minute walkthrough. Bring your existing vendors; we'll show you exactly what moves to Nova and what stays. Plus the free kiosk offer is still live.
